Use case · Help desk
A help desk prototype, from a prompt.
Describe your support operation and Koryvant generates the whole help desk as a clickable prototype — ticket queue, conversation view, SLA escalation, and reports — every screen, every state, light and dark.
Every screen a help desk needs
Support work lives in the exceptions — a queue gone quiet, an SLA about to breach, a reply still waiting — so Koryvant draws those states, not just an open ticket.
Ticket queue
The queue of open tickets, with empty, populated, filtered, and overdue states so triage reads at a glance.
Ticket detail and conversation
A single ticket's full thread, with awaiting-reply, internal-note, and resolved states shown in context.
Canned replies and macros
The macro library for common responses, with a search-empty state and a just-inserted confirmation.
SLA and escalation
Response and resolution timers, with on-track, at-risk, and breached-SLA states escalated visibly.
Knowledge suggestions
Suggested articles surfaced beside a ticket, with a no-match state and a linked-article confirmation.
Agent reports
Team performance and volume reports, with an empty-data state and a populated dashboard view.
A blueprint, not a running app
Koryvant is the design-complete blueprint layer, not a full-app builder. There is no backend, no database, and no running full-stack app.
You get the design-complete blueprint of the help desk as a safe static artifact with bounded, predictable cost — the design and UI layer your idea becomes before a line of app code is written.
Questions
- What does a Koryvant help desk prototype include?
- Every screen an agent reaches — ticket queue, ticket detail and conversation, canned replies and macros, SLA and escalation, knowledge suggestions, agent reports — each in its empty, breached, and resolved states, across light and dark, with stack-agnostic handoff specs. Koryvant is the design-complete blueprint layer, not a full-app builder. There is no backend, no database, and no running full-stack app.
- Does it actually route or resolve support tickets?
- No. Every queue and thread is a design surface with representative states, not a live ticketing backend. Koryvant is the design-complete blueprint layer, not a full-app builder. There is no backend, no database, and no running full-stack app.
- Can engineers build from it?
- Yes. Unlocking the project gives you the full artifact set with stack-agnostic handoff specs, so a team can build on whatever stack it prefers, starting from a decided design rather than designing while it builds.
- What does it cost?
- Generating, previewing, and iterating is free. Unlocking a project to edit, deploy, and download is a one-time payment per project — no subscription, no credits. See the pricing page for the current price.
Prototyping something else? See the knowledge base prototype or applicant tracking system prototype, browse all use cases, or compare Koryvant with other tools.